pk971 Privacy Policy

1. Introduction & Scope

pk971 is a trusted online betting and casino platform in Bangladesh. We take the privacy of our users seriously. This Privacy Policy sets out how pk971 collects, uses, stores, and protects your personal information.

This policy applies to the pk971 website, mobile platform, and all related services. When you register, log in, or use any of our services on pk971, you are considered to have accepted the terms of this Privacy Policy.

We believe that transparency about data is the foundation of trust. That is why this policy describes every aspect of how we handle your information in simple, clear language.

2. Information We Collect

pk971 collects user information in several ways. We may collect the following categories of information as described below:

2.1 Information You Provide Directly

When you create an account or use our services on pk971, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential address
• Payment details (bKash, Nagad, Rocket, or Upay account number)
• Documents required for identity verification

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser information and operating system details
• Time of visit, pages viewed, and session duration
• Usage data collected via cookies and similar technologies
• Transaction history and gaming activity data

2.3 Information Received from Third Parties

For identity verification and fraud prevention, we may occasionally verify information through trusted third parties. In such cases, only the minimum necessary information is processed.

3. Purpose of Using Your Information

pk971 uses the information collected about you for the following purposes:

3.1 Account Management & Service Delivery

• Creating, verifying, and maintaining your account
• Processing deposits, withdrawals, and transactions
• Managing bonuses, rewards, and promotional offers
• Providing customer support services

3.2 Security & Compliance

• Ensuring account security and preventing unauthorized access
• Detecting and preventing fraud, money laundering, and other illegal activities
• Preventing access by users under 21 through age verification
• Implementing responsible gaming policies

3.3 Service Improvement & Communication

• Improving our platform, services, and user experience
• Sending relevant information, updates, and notifications
• Analyzing user preferences to provide personalized services
• Resolving technical issues and maintaining the system

4. Data Storage & Security

pk971 uses industry-standard technologies and practices to protect your personal information. The key features of our security framework are as follows:

4.1 Encryption Technology

Our platform uses SSL (Secure Socket Layer) encryption, which keeps all data transmitted between you and our servers secure. All sensitive data, including payment information, is stored in encrypted form.

4.2 Access Controls

Only staff members who require your personal information to deliver services are granted access to it. Strict authentication measures are in place at every level.

4.3 Data Retention Period

We retain your information while your account is active. Even after an account is closed, certain information may be retained for a specified period for legal obligations, dispute resolution, or security purposes. Once that period expires, data is securely deleted or anonymized.

5. Data Sharing & Disclosure

pk971 does not sell or rent your personal information to third parties. However, information may be disclosed in the following limited circumstances:

5.1 Service Provider Partners

We use trusted third-party services for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure management. These partners receive only the information necessary for their specific service and are bound to comply with our privacy standards.

5.2 Legal Obligations

We may be required to disclose information as part of a court order, a lawful request from a government authority, or a legal process. In such cases, we provide only the information legally required.

5.3 Security & Fraud Prevention

Information may be shared in a limited scope with security partners to detect and prevent cybersecurity threats, fraud, or harmful use of the platform.

6. Cookies & Tracking Technologies

pk971 uses cookies and similar tracking technologies that help improve your browsing experience. Through cookies, we keep your login session active, remember your preferences, and monitor platform performance.

6.1 Types of Cookies

• Essential Cookies: These are essential for the platform to function properly. Without these cookies, it is not possible to log in or complete transactions.
• Functional Cookies: Store your language preferences and session settings.
• Analytics Cookies: Collect anonymous statistics to understand user behavior, which helps improve our services.

You can control cookies from your browser settings. However, please note that disabling certain cookies may limit some functionality of the platform.

7. Your Rights

As a user of pk971, you have the following rights over your own information:

7.1 Right to Access

You can find out at any time what information we hold about you. Contact our support team to access this information.

7.2 Right to Correction

If any information stored in your account is incorrect or incomplete, you can request a correction. Some information can be updated directly from your account profile.

7.3 Right to Deletion

Where there is no legal obligation to retain data, you can request that your personal information be deleted. However, please note that for active accounts, information required to deliver services may not be possible to delete.

7.4 Right to Object to Data Processing

You can object to your information being processed for specific purposes, particularly for marketing communications. Such requests sent to the support team will be acted upon as quickly as possible.

8. Children's Privacy

pk971 is an adults-only platform. Our services are for users aged 21 and above only. We do not knowingly collect any information from minors. If a minor has registered on our platform, we will immediately close their account and delete all associated information.

If parents believe their child is using pk971, please notify our support team immediately.

9. Third-Party Links & Services

The pk971 platform may integrate third-party services such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, or NetEnt. These services have their own privacy policies, and pk971 is not responsible for information collected through those services.

The same applies to payment service providers (bKash, Nagad, Rocket, and Upay) — their own privacy policies will apply when you transact on their platforms.

10. International Data Transfers

pk971's servers and services may operate across different countries. Where your information is transferred internationally, we ensure that it maintains the protection standards described in this Privacy Policy. SSL encryption remains active during transfer.

11. Response to Security Breaches

If a data security breach occurs for any reason, pk971 will take immediate action. Affected users will be notified as quickly as possible, and the necessary measures will be taken to limit the scope of the breach.

Our security team monitors the platform around the clock and is able to respond quickly to any unusual activity.

12. Changes to the Privacy Policy

pk971 reserves the right to update this Privacy Policy at any time. If any significant changes are made, we will notify you via your registered email or through a notification on the platform.

Continued use of the platform after any changes will be considered as your acceptance of the updated policy. Therefore, it is recommended to visit this page periodically.